Help Center

Frequently Asked Questions

Quick answers about matching, messaging, quoting, and how buyers and manufacturers work together on the platform.

FAQ Entries

10

Typical Match Time

48 hrs

Common Questions

Everything you need to get started

How does USA Factory Network match me with manufacturers?
When you submit a request, our matching algorithm analyzes your product type, volume requirements, certifications needed, and location preferences. We then identify qualified U.S. manufacturers whose capabilities align with your needs and deliver curated matches within 48 hours.
Is it free to submit a manufacturing request?
Yes, submitting a request is completely free. You can describe your product, specify your requirements, and receive matched manufacturers at no cost.
What types of food and beverage products can I manufacture?
Our network covers a wide range of F&B categories including supplements & nutraceuticals, beverages (energy drinks, RTD, functional), packaged & shelf-stable foods, bakery & confectionery, dairy & alternatives, meat & seafood, condiments & ingredients, and co-packing & private label services.
Are the manufacturers FDA registered?
Yes, all manufacturers on our platform are required to maintain FDA Food Facility Registration. Many also hold additional certifications such as HACCP, SQF, USDA Organic, Non-GMO Project Verified, and more. You can filter by specific certifications in our directory.
How long does it take to get matched?
Most buyers receive their first set of matched manufacturers within 48 hours of submitting a request. Complex or highly specialized requests may take slightly longer as we ensure the best possible fit.
What is the minimum order quantity (MOQ)?
MOQs vary by manufacturer and product type. Some manufacturers accept small pilot runs as low as a few hundred units, while others require larger commitments. Your specific volume requirements are factored into the matching process so you only see manufacturers who can accommodate your needs.
How do I list my manufacturing facility?
If you're a U.S.-based food or beverage manufacturer, visit our 'For Manufacturers' page to claim or create your profile. A basic listing is free and gets your facility in front of vetted buyer leads.
Can I communicate directly with manufacturers?
Yes. Once you're matched with manufacturers, you can message them directly through our built-in chat system. This keeps all communication organized and in one place.
What certifications can I filter by?
You can filter manufacturers by FDA Registration, GMP, HACCP, SQF, BRCGS, FSSC 22000, ISO 22000, USDA Organic, Non-GMO Project Verified, Gluten-Free (GFCO), Kosher, Halal, and more.
Is my information kept confidential?
Absolutely. Your request details are only shared with manufacturers we match you with. We never sell your data or share it with unauthorized third parties.

Still need help with your project?

Start a buyer request or contact our support team directly.